1. Parties

This agreement is between the Driver who is registering online, referred to as Contractor, and:

2. Background

Drivision Australia conducts a ground transport business in Australia and provides premium chauffeur and executive transport services utilising the services of professional drivers.

Drivision Australia has agreed to engage the Contractor to provide chauffeured hire car and/or special vehicle services on the terms and conditions set out in this agreement.

The Contractor is a professional driver and has represented that he/she is experienced in the supply of chauffeured hire car and/or special vehicle and related driver services, and has agreed to perform the services under this agreement in a manner consistent with the provisions of this agreement, best practice standards for the kind of work required and in accordance with all requirements of applicable laws.

The parties agree for consideration of the mutual agreements contained in this agreement to the terms and conditions set out in this agreement.

3. Binding Agreement

This agreement (and the service levels contemplated in it) constitute a binding agreement between Drivision Australia and the Contractor.

4. Relationship

The parties acknowledge and agree that the relationship between them constituted or evidenced by this agreement is not one of employment. Drivision Australia is not an employer, and the Contractor is not an employee of Drivision Australia. The relationship is one of principal and contractor.

5. Appointment

By entering into this agreement the Contractor agrees to provide during the term of this agreement ground transport services for specified trips, in each case strictly in accordance with the provisions of this agreement.

In consideration for those services Drivision Australia will pay the Contractor the contracted sum, being the advertised price of each booking (inclusive of GST) plus authorised chargeable extras where applicable.

6. Term and Termination

Commencement

This agreement commences after all of the following have successfully taken place:

1. The Contractor completes the online registration/application form and provides all required information
2. The Contractor accepts this Service Level Agreement (SLA) by ticking the acceptance option box
3. The Contractor accepts the Safety Management Plan (SMP) by ticking the acceptance option box
4. The Contractor's ABN is confirmed as GST registered by a Drivision Australia manager
5. The Contractor is confirmed as eligible to drive a public passenger vehicle per relevant state government requirements
6. The Contractor attends an interview (in person or via video call), provides original documentation, and presents professionally
7. The Contractor undergoes training and demonstrates clear knowledge of the SLA and SMP by achieving 100% accuracy on the knowledge tests
8. The Agreement is held valid for updates which may be effected from time to time. The driver is presumed to accept all changes unless written notice is received by Drivision Australia within 5 working days from the date of the email being issued to the Contractor with the updated Agreement

Termination

This agreement will remain in full force and effect until terminated in writing by either party. In the event that this agreement is terminated by either party, Drivision Australia will determine the action to be taken in relation to all pending bookings previously allocated to the Contractor.

If the agreement is terminated by the Contractor, the Contractor is bound by this agreement to give at least 72 hours' notice and must, unless relieved of such responsibility by written notice from Drivision Australia, fulfil all allocated bookings in respect of such 72-hour notice period.

Suspension

Drivision Australia reserves the right to suspend any Contractor from its list and refuse to supply bookings to the Contractor and recall previously allocated bookings at its absolute discretion.

7. Non Transferrable

This agreement is non-transferrable by the Contractor to another party. In the event that the Contractor cannot fulfil his/her obligations to accepted bookings in person for any reason the Contractor must call Drivision Australia in advance and return all bookings to Drivision Australia.

If the Contractor is planning on a period of leave and appointing another driver to drive his/her vehicle during that time, the Contractor must advise Drivision Australia in writing in advance and include full contact details of the replacement driver. The replacement driver must register with Drivision Australia and be deemed eligible by going through the entire driver onboarding and engagement process. No exceptions will be made.

8. Contractor Undertaking

The Contractor gives in favour of Drivision Australia the following specific undertakings:

1. I will be responsible for payment of any federal and state payroll and self-employment taxes attributable to payments received and acknowledge that I am not an employee of Drivision Australia for any purposes
2. I am not working under the supervision of Drivision Australia and will set my own work hours and routine
3. Where I am operating my own vehicle, I will provide my own vehicle, materials, tools and equipment with no expectation of reimbursement for out-of-pocket expenses. Where I am operating a Drivision Australia company vehicle, the terms of Section 17 (Company Vehicles) and Section 18 (Vehicle Maintenance Fee) apply
4. I will perform services at the rate quoted for each ground transport booking accepted by me from Drivision Australia, in each case inclusive of GST, plus authorised chargeable extras where applicable and provided I follow the extra charges process requirements outlined herein

9. Non-Solicitation Covenant

It is a fundamental term of the relationship between Drivision Australia and the Contractor, and of this agreement, that the Contractor warrants that he/she does not under any circumstance directly or indirectly approach, solicit or accept work in any form from customers of Drivision Australia.

Should a Drivision Australia customer communicate directly with the Contractor to make a booking or to edit an existing booking, the Contractor must immediately advise the customer that the Contractor is not authorised to take or alter such bookings and the customer should call Drivision Australia on 1300 374 847.

Further, if this agreement is suspended or terminated for any reason the Contractor is strictly prohibited at any time during the 12-month period after such suspension or termination from directly or indirectly contacting any Drivision Australia customer to solicit or accept work on the Contractor's or any other person's behalf.

In the event of any breach by the Contractor of his/her obligations under this section, Drivision Australia will be entitled to seek and obtain injunctive relief in addition to any other remedy. The provisions of this section survive termination of this agreement.

10. Training & Knowledge Testing

The Contractor agrees to undertake and complete any training session and/or testing, as required by Drivision Australia. Any Contractor who does not complete required training and testing will not be activated for service and will not be able to access the RideMinder Driver App, or will be suspended with access blocked.

11. Mandatory Requirements

Current Driver's Licence

The Contractor warrants he/she will at all times hold a current driver's licence. The Contractor agrees to upload a copy of his/her driver's licence during the online registration process and to update these images as required.

Current Hire Car / Rideshare Qualifications

The Contractor warrants he/she holds current hire car or rideshare driver qualifications (including any relevant authorisation, accreditation or endorsement) as set by the relevant state or territory government under which the Contractor operates. This includes, but is not limited to, hire car licences, public passenger vehicle authorisations, and rideshare-specific endorsements where applicable. Documents must be uploaded during registration and updated as required. The Contractor also agrees to provide the relevant qualification documents during the interview process as required.

Vehicle Registration Certificate

The Contractor warrants he/she holds current and appropriate vehicle registration as set out by the state government under which the Contractor operates. This requirement applies to Contractors operating their own vehicle. Contractors operating a Drivision Australia company vehicle must confirm the company vehicle registration is current prior to commencing any booking.

CTP Insurance

The Contractor warrants he/she will at all times hold the required compulsory third party insurance (CTP/Greenslip) as required by the relevant state government. This requirement applies to Contractors operating their own vehicle. Contractors operating a Drivision Australia company vehicle must confirm that the company vehicle's CTP insurance is current prior to commencing any booking. Some states (including NSW) require confirmation that the CTP Insurance covers Third Party Property Damage.

Vehicle Insurance

The Contractor warrants that he/she has, and will have at all times, appropriate vehicle insurance cover complying with all relevant road use and commercial hire car requirements. Contractors operating a Drivision Australia company vehicle must confirm that the company vehicle's insurance coverage is current and appropriate prior to commencing any booking.

Vehicle Maintenance & Condition

The Contractor warrants that he/she will at all times operate a vehicle in excellent mechanical working order and maintained to the highest standards as per the manufacturer's recommendations, and kept to the highest level of cleanliness (internally and externally) at all times. Contractors operating a Drivision Australia company vehicle must report any defects, damage or cleanliness concerns to Drivision Australia immediately and must not commence a booking in a vehicle that is not in a fit and proper condition.

ABN Registered for GST

The Contractor warrants that he/she holds and will always hold a current ABN, registered for GST. Any Contractor whose ABN becomes unregistered for GST will be immediately suspended.

Hand Held Mobile Device

The Contractor warrants he/she will have a hand held mobile device capable of downloading and operating the current iOS or Android RideMinder Driver App.

The Contractor further warrants that he/she will provide, at his/her own cost, a commercially designed mounting cradle securely fixed to the vehicle in a position that does not obscure the Contractor's view of the road, and that the device will be secured in that cradle at all times while the vehicle is in motion. The provision of a mobile device under this clause is for the operational purposes set out in this agreement only and does not authorise any use of that device contrary to the Mobile Device Use & Distraction-Free Driving provisions of Section 12.

Flight Tracking Application

The Contractor warrants that he/she will install and maintain the FlightRadar24 application on his/her mobile device, accessible via the link provided in the RideMinder Driver App, for the purpose of meeting the flight monitoring obligations set out in Section 14.

Driver Information Maintenance & Advice

The Contractor warrants that he/she will maintain as current and accurate all the details provided on registration and will inform Drivision Australia immediately of any changes.

Driver Tracking Agreement

The Contractor warrants he/she agrees to be tracked via the RideMinder Driver App for geolocation services, navigation assistance and customer app visibility. Tracking is only active when the Contractor is logged into the RideMinder Driver App.

Driver Government Information Access Agreement

The Contractor warrants he/she agrees for Drivision Australia to access driver information from relevant government bodies in order to complete legal obligations for ensuring Contractor eligibility. Drivision Australia guarantees any private information will be used strictly to determine Contractor eligibility and will not be shared with any third party unless required by law.

Driver-Customer Communication Tracking Agreement

The Contractor warrants he/she understands and agrees that Drivision Australia will track and monitor all communications between the Contractor and Drivision Australia customers facilitated using the RideMinder Driver App. These communications are security masked and customers/Contractor do not see each other's actual numbers.

Customer Rating Acknowledgement

The Contractor undertakes that he/she understands and acknowledges that Drivision Australia auto-sends a text message rating request to every customer at the end of every transfer on a scale of 1–5. Any rating less than 4 is automatically alerted to Drivision Australia management for further investigation. If the rating uncovers inappropriate or negligent driver conduct, the Contractor will be immediately suspended or terminated and the relevant authorities formally notified where necessary.

12. Duties & Responsibility

Communicating with Drivision Australia

NSW Private Hire Vehicle Mandatory Sticker

If operating in NSW, the Contractor warrants that he/she will ensure their vehicle has an approved retroreflective Private Hire Vehicle sticker fixed to their vehicle(s) as required by the Point-to-Point Commissioner under the Point To Point Transport (Taxis And Hire Vehicles) Act 2016.

Confidentiality

The Contractor warrants that he/she will not disclose any information relating to Drivision Australia and/or its customers, systems, network details, pricing information or other information of a confidential nature to any third party unless required by law. All information heard, overheard or discussed in the vehicle by customers or passengers during trips must remain strictly confidential.

Safety Obligations

The Contractor has absolute and final responsibility for ensuring the safety of yourself and any passengers you transport. Every effort should be made to meet all safety obligations and to communicate immediately with Drivision Australia for support and guidance if ever in doubt over the safe delivery of services or any incident or accident which occurs before, during or after a transfer.

Mobile Device Use & Distraction-Free Driving

Drivision Australia holds its Contractors to a standard of mobile device use that is deliberately higher than the minimum permitted by law. The Contractor acknowledges that compliance with road transport legislation is the minimum standard, not the required standard, and that the professional carriage of passengers demands the Contractor's undivided attention at all times.

Absolute Prohibition While Driving

While the vehicle is in motion, or is stationary but not parked (including at traffic lights, in queued traffic, at a rank or in a holding bay), the Contractor must not:

1. Hold a mobile phone or any other mobile device in any part of their body, including resting the device on any part of their body
2. Make, answer or engage in any voice call other than as expressly permitted below
3. Send, read, compose or review any text message, email, instant message, social media content or application notification
4. Touch, tap, swipe or otherwise physically interact with any device, including the RideMinder Driver App, the Drivision Driver Portal, navigation applications, flight tracking applications, or any digital sign or name board display
5. Use any device for photography, video, audio recording or streaming
6. Permit any device to create visual distraction, including any screen visible to the Contractor displaying content other than navigation

Permitted Use — Drivision Australia Operations Only

The sole exception to the above is an incoming call from Drivision Australia operations. Such calls will be made only where the matter is urgent and relates to an imminent or in-progress booking. Where the Contractor accepts such a call while driving, the call must be:

1. Received entirely hands-free, via a commercially designed and correctly fitted cradle, Bluetooth or vehicle-integrated system, with no touching of the device beyond a single lawful touch to accept the call
2. Kept as brief as is reasonably possible
3. Terminated immediately, and the vehicle pulled over at the first safe and lawful opportunity, if the call cannot be completed briefly or the Contractor's attention is in any way compromised

The Contractor is not obliged to accept any call while driving. Where it is unsafe to do so, the Contractor must allow the call to go unanswered and return it at the first safe and lawful opportunity. Failure to answer a call for genuine safety reasons will never be treated as a breach of this agreement.

Emergency Use

Nothing in this section prevents the Contractor from calling 000 in a genuine emergency, or from using the Emergency Contact function in the RideMinder Driver App as provided in this section, where doing so is necessary to preserve life or safety. Wherever practicable, the vehicle must first be brought to a safe and lawful stop.

Prohibited Calls Generally

The Contractor must not make or receive personal calls, private-client calls, calls from any other operator or booking service, or calls from Drivision Australia customers at any time while engaged on a Drivision Australia booking, whether hands-free or otherwise. Where a customer is on board, no call of any kind may be made or received other than an urgent call from Drivision Australia operations.

Navigation

Navigation applications may be used provided the device is secured in a commercially designed cradle fixed to the vehicle, the route is entered before the journey commences, and the Contractor does not touch the device while the vehicle is in motion. Audible turn-by-turn guidance must be set at a low volume appropriate to the presence of passengers.

App and Portal Interaction

All obligations under this agreement that require the use of a mobile device — including booking confirmation, Customer Contact, the arrival text message, flight status checks, closing jobs with extras, and acceptance of jobs via the RideMinder Driver App or the Drivision Driver Portal — must be performed only while the vehicle is stationary, lawfully parked, and with the transmission in park or the handbrake engaged. The Contractor must plan each booking so that these obligations can be met without any interaction with a device while driving. No obligation under this agreement is to be read as authorising or requiring the Contractor to use a device unlawfully or unsafely.

Digital Name Boards

The handheld digital sign required for airport pickups under Section 14 may be held only while the Contractor is stationary and outside the vehicle at the designated meeting point. A digital sign must never be held, mounted in the Contractor's hand, or displayed by the Contractor while the vehicle is in motion.

Compliance with Road Transport Law

The Contractor warrants that he/she will at all times comply with all mobile device and driver distraction provisions of the road transport laws of every State and Territory in which the Contractor operates, including the Australian Road Rules as adopted in each jurisdiction and any additional or more restrictive conditions attaching to the Contractor's licence class, authorisation or accreditation. Where the Contractor holds a learner or provisional licence, or any licence class under which mobile device use is wholly prohibited, that prohibition applies absolutely and is not modified or relaxed by the limited permission for Drivision Australia operations calls set out in this section.

Infringements and Liability

The Contractor is solely responsible for any fine, penalty, demerit point, licence sanction or prosecution arising from mobile device use, however incurred, including where incurred while operating a Drivision Australia company vehicle. The Contractor indemnifies Drivision Australia against any such liability and expressly authorises Drivision Australia to deduct from monies owed any infringement amount paid or payable by Drivision Australia on the Contractor's behalf, together with any applicable administrative fee.

General Duties

1. Be appropriately dressed (see dress code section for more detail)
2. Be well mannered and pleasant
3. Keep the vehicle clean and well presented at all times
4. Always maintain a strict no smoking policy
5. Ensure the vehicle cabin is at a comfortable temperature at all times — the interior must be comfortable before the journey commences
6. Assist with luggage and bags
7. Turn in-car devices down to a minimal volume
8. Do not make or receive any call while driving other than an urgent call from Drivision Australia operations, in accordance with the Mobile Device Use & Distraction-Free Driving provisions of this section
9. Strictly observe the provisions of all applicable laws, including road transport legislation and all related rules and regulations

Dress Code

The standard dress code for all Drivision Australia subcontractor drivers is formal business wear:

• Dark suit — black, grey, navy, or dark blue
• Black or brown shoes — clean and polished
• Clean fresh business shirt
• Clean crisp tie (men)
• Suit jacket to be worn for pickup of customer — can be removed before driving
• Clean fresh body hygiene; freshly shaved or neatly trimmed beard
• No strong aftershave or perfume; long hair tied back away from face

Prohibited Conduct

1. Never be under the influence of drugs or alcohol
2. Never drive while fatigued
3. Never drive if you have a notifiable criminal offence
4. Never disregard a road rule or legal requirement
5. Never drive a vehicle with defects in relation to providing a service under this agreement
6. Never under any circumstance be impolite, unprofessional, rude or abusive to a customer
7. Never smoke in or near the car prior to a pickup
8. Never multiple hire
9. Never fill up your tank when you have a customer on board
10. Never have inappropriate conversations with a customer — inappropriate topics include sex, religion, race and politics
11. Never fraternise with customers — never ask the customer for personal information or make any personal references of any kind
12. Never discuss money or the fare with a customer — always refer the customer back to Drivision Australia
13. Never accept payment from customers for travel in relation to Drivision Australia bookings
14. Never under any circumstance request a gratuity — this is entirely a matter for the customer and may be accepted by the driver only if offered entirely on the customer's own decision
15. Never allow a baby or child to travel in a vehicle unless a complying child/baby seat or child restraint has been fitted
16. Never forget to report any incidents or accidents (however small) to Drivision Australia as immediately as possible
17. Never hold or physically interact with a mobile device while driving, and never make or accept any call other than an urgent call from Drivision Australia operations
18. Never enter an airport car park before the aircraft has landed

13. Accepting Jobs

Managing Fatigue

It is the sole responsibility of the Contractor to manage fatigue for occupational health and safety reasons. The Contractor should aim to drive no more than 12 hours per day in total and should not accept early morning jobs after completing late jobs the night before, or vice versa. Any driver found to be pushing safety boundaries will be immediately terminated and reported to the relevant authorities.

Booking Offer & Fees

Drivision Australia will offer the Contractor bookings at a set fee via the RideMinder Driver App. The advertised fee will be the full fee payable to the Contractor on completion of the job.

Vision Impaired & Vulnerable Passengers

The Contractor agrees to accept and fulfil bookings for vision impaired passengers who require the companionship of a guide dog or other vulnerable passengers where mobility is affected. Where a booking involves passengers with special needs or disabilities, the Contractor must comply fully with the obligations set out in Section 19 of this agreement.

Courtesy Waiting Times

1. 10 minutes for regular pickups
2. 20 minutes for Special Event pickups
3. 30 minutes for Domestic Airport pickups, commencing at wheels-down (actual aircraft landing time)
4. 60 minutes for International Airport pickups, commencing at wheels-down (actual aircraft landing time)
5. 10 minutes for airport pickups booked at a time other than flight arrival, commencing at the booked pickup time

The commencement of complimentary waiting time for airport pickups is governed by Section 14 (Complimentary Waiting Time — Commencement).

Acceptance of Bookings

The Contractor agrees to accept bookings from Drivision Australia by way of the RideMinder Driver App after successfully registering, completing the onboarding process and being approved and activated for service delivery. All acceptance of bookings must be performed while the vehicle is stationary and lawfully parked, in accordance with the Mobile Device Use & Distraction-Free Driving provisions of Section 12.

Booking Edits

When a customer makes a change to a booking which has been accepted by the Contractor, the Contractor will be notified in the RideMinder Driver App with a notification indicating "Action Required". The Contractor may accept or decline the new booking details. If the Contractor declines the revised booking it will be recalled to other drivers in the network.

Fulfilment of Accepted Bookings

Once the Contractor has accepted a Drivision Australia booking, he/she agrees to honour that booking under all circumstances, other than where prevented from doing so by reason of illness, accident or unavoidable traffic conditions. The Contractor agrees that he/she will not return a booking simply because he/she wishes to accept an alternative booking from a private client.

Never Off-load Drivision Australia Bookings

The Contractor must never under any circumstance offload a Drivision Australia booking to another driver. If for any reason the Contractor cannot fulfil an accepted booking, the Contractor must contact Drivision Australia as soon as he/she is aware of this and return that booking for reassignment.

Never Accept a Booking or Edit From Customers

The Contractor is strictly prohibited from accepting any request for bookings or changes to existing bookings from a Drivision Australia customer. The Contractor must advise the customer to contact Drivision Australia directly on 1300 374 847.

Affiliated Operator Jobs — Drivision Driver Portal

Jobs offloaded by affiliated operators are posted and accepted exclusively via the Drivision Driver Portal (drivers.drivision.com.au). These jobs are separate from Drivision Australia's own bookings, which continue to be offered and accepted via the RideMinder Driver App as per the standard process outlined in this agreement.

The following tiered notification schedule applies to affiliated operator jobs posted via the Driver Portal, based on the lead time between the time of posting and the scheduled job commencement:

1. Jobs within 24 hours of commencement — all corporate drivers and offloaders are notified simultaneously via email with an URGENT designation. Due to the short lead time, no staged notification period applies and the Contractor is expected to respond immediately
2. Jobs between 24 and 72 hours from commencement — corporate drivers are notified first. Offloaders are notified 4 hours later if the job remains unaccepted
3. Jobs more than 72 hours from commencement — corporate drivers are notified first. Offloaders are notified 24 hours later if the job remains unaccepted

The Contractor acknowledges and agrees that this tiered system is designed to give corporate drivers priority access to available work before jobs are opened to the broader network. Contractors must have portal notifications enabled to ensure timely awareness of job postings and must respond within the relevant acceptance window.

Once a Contractor accepts an affiliated operator job via the Driver Portal, they assume full responsibility for its completion under the same obligations as a standard Drivision Australia booking. If a Contractor subsequently becomes unable to fulfil an accepted job, the Contractor must contact Drivision Australia immediately to arrange reassignment.

14. Doing Jobs

Monitor Flight Arrival Times

RideMinder will provide flight status updates from 12 hours prior to the scheduled pickup time. These updates are a starting point only. As the arrival time approaches, the Contractor must refer to FlightRadar24, accessible via the link in the RideMinder Driver App, for the most current estimated time of arrival.

Monitoring of flight status — including delays, early arrivals, diversions and cancellations — is the sole responsibility of the Contractor. Reliance on RideMinder updates alone does not discharge this responsibility. The Contractor must verify the estimated time of arrival in FlightRadar24 before departing for the pickup, and again before entering the airport.

Any booking where the flight number does not match the flight arrival time must be referred to Drivision Australia well in advance of pickup time. The pickup time displayed in the RideMinder Driver App at job commencement is authoritative and must be checked by the Contractor.

It is the Contractor's responsibility to assess the impact of any flight movement on his/her own work schedule. Where a delayed or early arrival creates a conflict with another accepted booking, the Contractor must contact Drivision Australia immediately so that the affected booking can be reallocated. A schedule conflict identified at or near pickup time is not a valid reason for late arrival or non-attendance.

All flight checks must be conducted before the journey commences, or while the vehicle is stationary and lawfully parked.

Confirm On Way

For all bookings accepted by the Contractor, he/she will receive an in-app notification to confirm the booking 90 minutes prior to pickup time. The Contractor will have 45 minutes to confirm, indicating that the Contractor is on schedule to arrive at the pickup point at least 10 minutes prior to pickup time. Confirmation must be completed before departing or while stationary and lawfully parked.

Arrive 10 Minutes Early

The Contractor must always use his/her best endeavours to arrive at a pickup point at least 10 minutes prior to the scheduled pickup time.

For airport pickups, this obligation is measured against the pickup time as recalculated following the aircraft's actual landing time, and does not authorise or require the Contractor to enter the airport car park before the aircraft has landed. The Contractor must position himself/herself so as to be able to reach the designated meeting point promptly once landing is confirmed.

Customer Contact

For privacy and security reasons all customer contact must be made using the Customer Contact option in the RideMinder Driver App. The Customer Contact option will only become live 90 minutes before a booking commences and provided the driver has confirmed the booking. Do not call the customer unless absolutely necessary — text message on arrival is preferred. All customer contact must be made while the vehicle is stationary and lawfully parked.

Text Message the Customer

On arrival at the pickup point, and once the vehicle is stationary and lawfully parked, the Contractor must send the customer a text message using the Contact Customer option within the RideMinder Driver App. The text message must include:

1. Contractor's name
2. Contractor's vehicle plate number
3. Confirmation that the Contractor is at the pickup point or nearest legal stopping point

Missing Text Message Penalty

The price quoted for each booking includes a $10 incentive to ensure that the Contractor complies with the requirement to send a text message to the customer as set out above. If the Contractor fails to comply strictly with this requirement, you waive the right to such incentive and expressly authorise Drivision Australia to reduce the payment for the relevant booking by $10 without further notice to you. This incentive will not be withheld where the Contractor was unable to send the message at the time of arrival because it was not lawful or safe to do so, provided the message is sent as soon as the vehicle is stationary and lawfully parked.

Running Late

If the Contractor is for any reason running late due to unforeseen circumstances, it is the Contractor's responsibility to make immediate contact with Drivision Australia and in all cases at least 30 minutes before the scheduled pickup time. The Contractor must pull over at a safe and lawful location to make this contact. Failure to contact Drivision Australia in such situations may result in payment being wholly or partly withheld and/or the Contractor reimbursing Drivision Australia for its reasonable costs of compensating the customer.

Designated Airport Meeting Points

The Contractor agrees to be aware of the designated airport meeting points and wait at these points for all Drivision Australia customer airport pickups as outlined on the Drivision Australia website at www.drivision.com.au.

Canberra Airport — Entry to Parking and Reimbursement

For all Canberra Airport pickups, the Contractor must not enter the airport car park until confirmation has been received that the aircraft has landed. Confirmation is taken from FlightRadar24 or the RideMinder booking record, whichever first records the aircraft as landed.

Airport parking fees are paid by the Contractor at the time of exit and are reimbursed in full by Drivision Australia. The Contractor must submit the fee via Close with Extras in the RideMinder Driver App at job close-out. Fees not submitted by this method are forfeited.

Airport Pickups Outside Canberra

The requirements of this section apply to all airport pickups nationally. The Contractor must not enter airport parking until confirmation has been received that the aircraft has landed, parking fees are paid by the Contractor and submitted via Close with Extras, and reimbursement is assessed against the actual aircraft landing time.

Where the access, holding, permit or fee procedures at a particular airport differ from the above, the Contractor must contact Drivision Australia and obtain prior approval before conducting the pickup. Approval must be obtained in advance of the job, and not after the fact.

Digital Signs for Airport Pickups

The Contractor agrees to use a handheld device displaying the customer's name for all domestic and international airport pickups. Handwritten whiteboards are not acceptable. The digital sign may only be held while the Contractor is stationary and outside the vehicle at the designated meeting point, and must never be held or displayed by the Contractor while the vehicle is in motion. If the Contractor does not use a digital sign at an airport pickup point and this results in the Contractor not being able to locate the customer, this may result in partial or complete loss of payment.

Customer Not at Pickup Point

1. The Contractor must first attempt to call the customer using the Contact Customer option on the RideMinder Driver App
2. If the Contractor cannot contact the customer, he/she must then contact Drivision Australia
3. If Drivision Australia cannot make contact with the customer, the Contractor will be instructed to close the job as a No Show and will be released and paid the full agreed amount for the booking

Baby Seats

If on pickup a baby/child requiring an appropriate baby/child seat is amongst the customer's group and no such seat has been booked, the Contractor must refuse the job and contact the Drivision Australia operations manager immediately. In such instances the Contractor will be released and paid $50 plus any applicable waiting time allowance.

Slight Change of Destination

If upon entering a vehicle a customer directs the Contractor to an alternative destination, the Contractor may agree to take the customer to such destination if suitable. The Contractor must close the job with extras and indicate a figure under Other Extras for review and approval by Drivision Australia. If the Contractor fails to notify Drivision Australia by this method, extra payment will not be made. There will be strictly no variances to this term under any circumstances.

Complimentary Waiting Time — Commencement

Complimentary waiting time for all airport pickups commences at wheels-down (actual aircraft landing time), and not at the scheduled or booked pickup time.

• Domestic arrivals — 30 minutes
• International arrivals — 60 minutes
• Airport pickups booked at a time other than flight arrival — 10 minutes from the booked pickup time

Chargeable waiting time is calculated only from the expiry of the complimentary period and remains subject to the authorised and unauthorised waiting provisions set out below.

Chargeable Waiting Time

Authorised Waiting Time: The Contractor will be eligible for paid waiting time (over and above the courtesy waiting time) only where customers have authorised and agreed to pay for chargeable waiting time.

Unauthorised Waiting Time: If no specific waiting time has been indicated by the customer, the Contractor is bound by this agreement to wait up to a maximum of 30 minutes beyond the courtesy waiting time and will be paid the waiting time fee for a maximum of 30 minutes.

Waiting Time Fees (retail rates charged to customer — payment to Contractor is net of commission):

• Sedans: $1.50 per minute
• Special Vehicles: $2.50 per minute

Tolls in Company Vehicles Fitted with a Toll Tag

Where the Contractor is operating a Drivision Australia company vehicle fitted with a toll tag, tolls are recorded and paid directly by Drivision Australia. The Contractor must still record the toll at job close-out, submitted via Close with Extras as an extra paid to the operator, so that the charge can be passed on to the client.

If the Contractor is unsure how to submit an extra as paid to the operator, he/she must contact Drivision Australia directly by text message or email immediately after the job is completed, so that the job can be amended.

All other tolls and parking incurred on a job, in any vehicle, must be submitted via Close with Extras for reimbursement to the Contractor.

Reporting Incidents

The Contractor warrants that he/she agrees to immediately report to Drivision Australia any problems, customer or passenger complaints, incidents or accidents that occur during the trip, including any form of inappropriate behaviour by a customer. Any incident which is other than the perfect, uneventful transfer of a customer from one point to another constitutes an incident that requires reporting as immediately as possible.

Inappropriate Conduct

Drivision Australia has a zero tolerance policy towards inappropriate conduct by any party involved in a point-to-point transfer. The Contractor warrants that he/she will immediately report any incident of inappropriate conduct to Drivision Australia.

Lost Property

If the Contractor locates lost property left in the vehicle by a customer, he/she must inform Drivision Australia immediately. Drivision Australia will contact the relevant customer to arrange delivery to an agreed location or other arrangements for the return of the property.

15. Closing Jobs

Auto Close Timeframes

All Drivision Australia bookings are automatically closed without extras 12 hours after commencement time. For all jobs auto-closed by the system, Drivision Australia will pay the Contractor the relevant advertised price (inclusive of GST) displayed at the time the job was accepted.

Manual Close — Adding Extras

There are a number of extras that may be incurred which need to be added by the Contractor after a booking by using the "Close Job with Extras" option in the RideMinder Driver App. These extras include (but are not limited to) waiting time, tolls, airport parking fees, international airport charges, unscheduled stops, soiling and damages. The Contractor has 12 hours from the commencement time of a booking to close it off with extras. A reminder will be sent 2 hours prior to auto-closure. Jobs must only be closed while the vehicle is stationary and lawfully parked.

Tolls and airport parking fees must be submitted in accordance with the applicable provisions of Section 14, including the requirement to submit tolls incurred in a toll-tag-fitted company vehicle as an extra paid to the operator.

16. Getting Paid

Subject to the provisions of this agreement, Drivision Australia will:

1. Pay the Contractor the relevant advertised price (inclusive of GST) plus any authorised additional charges in respect of each trip completed
2. Make payment by electronic funds transfer (EFT) to the bank account nominated by the Contractor. Payments will be processed on a weekly basis for all work completed prior to 4pm on the Monday before payday
3. Payment can be expected within 2–5 working days from the date of the payment run. Drivision Australia will not investigate the status of payments prior to 5 working days from the date of the payment run
4. A remittance advice will be emailed to the driver showing the full amount deposited and the individual jobs covered in that payment. This remittance advice serves as an ATO-compliant supplier-generated tax invoice — Drivision Australia does not require drivers to provide tax invoices for services delivered

Incorrect Bank Details

Any EFT payment that is rejected due to the Contractor not having given Drivision Australia the correct bank account details will incur a penalty to the Contractor. The Contractor agrees to pay to Drivision Australia a $50 administrative fee for the service of investigating and organising manual payment. The Contractor specifically authorises Drivision Australia to deduct such amount from any monies owed.

Gratuities

If a customer wishes to give the Contractor a gratuity then this is entirely a matter between the customer and Contractor. Drivision Australia is unable under any circumstance to facilitate or process any gratuity payment by way of its credit card facilities or otherwise.

17. Company Vehicles

Availability and Allocation

Drivision Australia may, at its sole discretion, make company-owned vehicles available to Contractors for the purpose of fulfilling Drivision Australia bookings. The availability of a company vehicle is not guaranteed and may be withdrawn by Drivision Australia at any time without notice. Allocation of a company vehicle does not alter the independent contractor relationship between the parties.

Conditions of Use

Where a Contractor is allocated a Drivision Australia company vehicle, the following conditions apply at all times:

1. The company vehicle must only be used for the purpose of fulfilling Drivision Australia bookings. Personal use of a company vehicle is strictly prohibited unless expressly authorised in writing by Drivision Australia
2. The Contractor must inspect the vehicle before commencing any booking and report any defects, damage, or cleanliness issues to Drivision Australia immediately. The Contractor must not commence a booking in a vehicle that is not in a fit, clean, and roadworthy condition
3. The Contractor must return the vehicle to the designated location in the same condition it was received — clean internally and externally — unless otherwise directed by Drivision Australia
4. The Contractor must not permit any other person to drive the company vehicle under any circumstance without the prior written consent of Drivision Australia
5. The Contractor must not transport any goods, animals or persons other than those associated with a confirmed Drivision Australia booking
6. The Contractor must comply with all road rules, licensing requirements and applicable laws while operating the company vehicle, including the Mobile Device Use & Distraction-Free Driving provisions of Section 12
7. The Contractor must not modify, alter or attach anything to the company vehicle without the prior written consent of Drivision Australia. This does not prevent the use of a non-permanent, commercially designed mobile device cradle fitted in accordance with Section 11
8. Smoking in or near the company vehicle is strictly prohibited at all times
9. Where the company vehicle is fitted with a toll tag, the Contractor must record all tolls incurred in accordance with the Tolls in Company Vehicles Fitted with a Toll Tag provisions of Section 14

Damage and Liability

The Contractor accepts full responsibility for any damage to a Drivision Australia company vehicle caused during the period the vehicle is under the Contractor's care, custody or control. In the event of any accident, collision, or damage to a company vehicle — however minor — the Contractor must:

1. Ensure the safety of all parties involved
2. Contact Drivision Australia immediately
3. Not admit liability to any third party
4. Obtain the details of any other parties involved, including names, contact details, vehicle registration numbers and insurance information
5. Provide a full written account of the incident to Drivision Australia within 24 hours

Fuel

Drivision Australia accepts responsibility for all fuel costs incurred while the Contractor is operating a company vehicle for the purpose of fulfilling Drivision Australia bookings. A fuel card is provided in each company vehicle for this purpose. The Contractor must use the fuel card solely for refuelling the allocated company vehicle and only in connection with Drivision Australia bookings.

Infringements

Any infringement notice issued in respect of a Drivision Australia company vehicle while that vehicle is under the Contractor's care, custody or control — including any mobile device, speeding, parking or red light infringement — remains the sole responsibility of the Contractor. Drivision Australia will nominate the Contractor as the responsible driver to the relevant authority and expressly reserves the right to deduct any amount paid on the Contractor's behalf from monies owed.

Termination of Company Vehicle Access

Access to a Drivision Australia company vehicle may be withdrawn immediately at Drivision Australia's absolute discretion, including but not limited to circumstances where the Contractor breaches any condition of this section, is suspended or terminated under this agreement, or where the vehicle is required by Drivision Australia for other operational purposes. Upon withdrawal of access, the Contractor must return the vehicle to the designated location immediately.

18. Vehicle Maintenance Fee

Application

Where a Contractor operates a Drivision Australia company vehicle, a Vehicle Maintenance Fee will apply to all bookings completed using that vehicle. The Vehicle Maintenance Fee is a contribution toward the ongoing costs of maintaining, insuring, registering and servicing the company vehicle fleet, and reflects the benefit received by the Contractor in not being required to provide their own vehicle.

Fee Rate

The Vehicle Maintenance Fee is set at 50% of the advertised booking fare (inclusive of GST) for each booking completed using a Drivision Australia company vehicle. This fee is deducted from the Contractor's payment prior to the weekly EFT payment being processed.

Authorisation

By entering into this agreement the Contractor expressly acknowledges and agrees to the deduction of the Vehicle Maintenance Fee from all applicable bookings. This authorisation is irrevocable for the duration of any period in which the Contractor operates a Drivision Australia company vehicle.

Remittance Advice

The weekly remittance advice issued to the Contractor will clearly itemise the Vehicle Maintenance Fee deducted against each applicable booking, ensuring full transparency of all deductions made.

Fee Review

Drivision Australia reserves the right to review and amend the Vehicle Maintenance Fee rate from time to time. Any change to the fee rate will be communicated to affected Contractors in writing with a minimum of 5 working days' notice prior to the change taking effect. Continued operation of a company vehicle following such notice constitutes acceptance of the revised fee rate.

19. Vulnerable Passengers & Supported Transport

Duty of Care

Where a Contractor is allocated a booking involving passengers with a disability, special need, or who are receiving support under the National Disability Insurance Scheme (NDIS) or a similar program, the Contractor carries a heightened duty of care that goes beyond standard passenger transport obligations. These passengers are not standard fare-paying customers — they are vulnerable members of the community whose safety, dignity and wellbeing must be the Contractor's primary concern from the moment they enter the vehicle until they are formally handed over to a carer, support worker or responsible family member.

The Contractor warrants that he/she will at all times treat every vulnerable passenger with the utmost respect, patience and professionalism, and will comply fully with all obligations set out in this section. Failure to comply with any obligation in this section constitutes a serious breach of this agreement and may result in immediate termination.

Pre-Shift Obligations

Prior to commencing any booking involving vulnerable passengers, the Contractor must:

1. Read and be fully familiar with all job-specific instructions provided in the RideMinder Driver App for the booking. These instructions are mandatory and are not optional
2. Review any medical management plans or emergency action plans relevant to the passengers being transported, as provided by Drivision Australia. For bookings involving the WILLing to Care shuttle service, the Contractor must have read and understood the Epilepsy Emergency Action Plan, accessible at mobsolutions.drivision.com.au/epilepsy-management-plan, prior to every shift
3. Ensure the vehicle is in a clean, safe and appropriate condition for transporting passengers with special needs
4. Ensure any required equipment such as child restraints, wheelchair anchoring or other adaptive aids are correctly fitted and operational before the first pickup

Home Pickup Protocol

For all bookings involving vulnerable passengers, the Contractor must not wait in the vehicle for a passenger to appear. The Contractor must:

1. Exit the vehicle upon arrival at the pickup address
2. Proceed to the front door and make contact with the passenger or their carer/family member
3. Provide respectful physical assistance to the passenger to and from the vehicle as required
4. Ensure the passenger is safely and comfortably seated and secured before commencing the journey

Facility Arrival Protocol — WILLing to Care Shuttle

For bookings forming part of the WILLing to Care shuttle service or any other supported care facility drop-off, the following additional obligations apply:

1. The Contractor must not present passengers at the facility before the designated acceptance time communicated in the booking instructions. If the Contractor arrives early, he/she must remain with the passengers in the vehicle until the designated time
2. Upon arrival at the facility at the correct time, the Contractor must escort every passenger from the vehicle into the facility
3. A hard handover is required at the facility — the Contractor must personally present each passenger to a care worker and verbally advise the care worker of any issues, concerns or incidents that occurred during transport
4. The Contractor must not leave the facility until every passenger has been received and acknowledged by a care worker

Distraction-Free Driving

When transporting vulnerable passengers, the Contractor must maintain absolute focus on safe driving at all times. The obligations in the Mobile Device Use & Distraction-Free Driving provisions of Section 12 apply in full, and the following additional restrictions apply and prevail to the extent of any inconsistency:

1. Mobile phone calls and text messages are strictly prohibited while on shift, with the sole exception of incoming calls from Drivision Australia operations relating to schedule changes
2. The Contractor must not use the call or text function in the RideMinder app for shuttle bookings — the number listed in-app for shuttle bookings diverts to Drivision Australia operations
3. Where contact with a passenger's carer or family member is required at a pickup address and there is no response at the door, the Contractor must use the client-specific contact number provided in the booking details. Such contact must be made only while the vehicle is stationary and lawfully parked, or while the Contractor is outside the vehicle
4. Music, radio and in-car audio must be kept at a low, calm volume or turned off entirely if a passenger appears distressed or unsettled

Medical Emergencies

In the event of a medical emergency involving a vulnerable passenger during transport, the Contractor must:

1. Pull over to a safe location immediately
2. Call 000 if the situation requires emergency services
3. Apply any relevant emergency action plan as provided in the booking instructions — for the WILLing to Care shuttle, this includes the Epilepsy Emergency Action Plan
4. Contact Drivision Australia immediately after ensuring the passenger is safe
5. Remain with the passenger until emergency services or a responsible carer has taken over
6. Provide a full written account of the incident to Drivision Australia as soon as practicable

Passenger Dignity and Behaviour

The Contractor must at all times treat vulnerable passengers with dignity, patience and respect. The Contractor acknowledges that some passengers may display behaviours that are a result of their disability or condition. The Contractor must not respond to such behaviour with impatience, frustration or any form of inappropriate conduct. Any concerning behaviour exhibited by a passenger must be reported to Drivision Australia after the trip is complete.

Closing Supported Transport Bookings

For NDIS-supported transport bookings, the Contractor must close each job with 1 Unscheduled Stop and annotate "NDIS" in the comments field of the RideMinder Driver App. The Contractor must advise Drivision Australia operations of any deviation from the scheduled route or timing.

Confidentiality of Passenger Information

All information relating to passengers receiving NDIS support or other disability-related services — including names, addresses, medical conditions, support plans and any information disclosed during transport — is strictly confidential. The Contractor must not disclose any such information to any third party under any circumstances. This obligation survives termination of this agreement.

20. Queries and Disputes

Payment Investigations

Any EFT payment query that the Contractor raises for investigation which proves to be redundant due to an error on the part of the Contractor will result in a $50 administrative fee. The Contractor specifically authorises Drivision Australia to deduct such amount from any monies owed.

Resolution of Disputes

The Contractor and Drivision Australia agree to discuss in good faith any disputes or other differences arising between them in relation to this agreement. The Contractor agrees to notify Drivision Australia of any such dispute in writing immediately upon becoming aware of it. If it cannot be resolved within 7 days, any such dispute will be escalated to the appropriate management within Drivision Australia, and failing prompt resolution then to the Director. If despite having negotiated in good faith the parties are unable to resolve a dispute within 21 days of escalation to the Director, then the matter will be considered closed.

21. Notices

All notices required or permitted under this agreement shall be in writing and may be served by email or by pre-paid certified post and shall be deemed to have been served immediately via email and seven (7) days after the date of posting.

22. Collateral Agreements

This agreement embodies all of the terms of the agreement between the parties except those contained in the Terms & Conditions of Drivision Australia, which the Contractor acknowledges having read and understood and agrees to be bound by. Each party acknowledges that no representation has been relied upon in entering into this agreement which has not been expressed in it.

This agreement is the single source of policy governing the engagement between the parties. Where any earlier driver communication, notice or email is inconsistent with a provision of this agreement, the provision of this agreement prevails.

23. Law Applicable

This agreement shall be governed by the law of the Australian Capital Territory and the Commonwealth of Australia, and the parties hereby consent to the jurisdiction of the courts of the Australian Capital Territory.

24. Execution

This agreement is electronically executed by the Contractor during the online registration process. The Contractor's acceptance of this agreement is indicated by actively selecting the agreement acceptance option. The details of this acceptance are held on file electronically by Drivision Australia and capture the exact date and time the Contractor completed the registration form and selected the agreement acceptance option.

— End of Document —

Amendment Register

This register records all amendments, additions and deletions made to this agreement following initial publication. Changes are listed in chronological order. All contractors are bound by the current version of this agreement as per Section 6.

Date	Type	Section	Description	Authorised By
22 Mar 2026	Amendment	§11	Clause retitled from Current Hire Car Qualifications to Current Hire Car / Rideshare Qualifications. Expanded to include rideshare driver authorisations, accreditations and endorsements as required by relevant state or territory government.	Anthony Schulz
22 Mar 2026	Addition	§17	New section added: Company Vehicles. Covers allocation and availability, conditions of use, damage and liability, fuel responsibility (fuel card provided by Drivision Australia), and termination of vehicle access.	Anthony Schulz
22 Mar 2026	Addition	§18	New section added: Vehicle Maintenance Fee. Establishes a 50% fee on the advertised booking fare for all bookings completed in a Drivision Australia company vehicle, with provisions for deduction authorisation, remittance itemisation and fee review.	Anthony Schulz
22 Mar 2026	Amendment	§8	Contractor Undertaking clause 3 amended to acknowledge two scenarios: Contractor operating own vehicle (original terms) and Contractor operating a company vehicle (subject to §17 and §18).	Anthony Schulz
22 Mar 2026	Amendment	§11	Vehicle Registration, CTP Insurance and Vehicle Insurance clauses updated to include provisions for Contractors operating company vehicles.	Anthony Schulz
22 Mar 2026	Amendment	§17	Fuel clause amended. Responsibility for fuel costs transferred from Contractor to Drivision Australia. Fuel card provided in each company vehicle. Misuse constitutes serious breach with immediate termination and cost recovery provisions.	Anthony Schulz
22 Mar 2026	Addition	§19	New section added: Vulnerable Passengers & Supported Transport. Covers duty of care, pre-shift obligations, home pickup protocol, WILLing to Care facility arrival and hard handover protocol, distraction-free driving, medical emergencies, Epilepsy Emergency Action Plan obligations, passenger dignity, NDIS job closing requirements, and confidentiality of passenger information.	Anthony Schulz
22 Mar 2026	Amendment	§13	Vision Impaired & Vulnerable Passengers sub-clause updated to cross-reference new §19 for all bookings involving passengers with special needs or disabilities.	Anthony Schulz
08 Jul 2026	Addition	§13	New sub-clause added: Affiliated Operator Jobs — Drivision Driver Portal. Clarifies that Drivision Australia jobs continue via RideMinder; affiliated operator offload jobs are offered and accepted exclusively via the Drivision Driver Portal. Establishes tiered notification schedule: within 24 hours (all drivers, URGENT); 24–72 hours (corporate drivers first, offloaders 4 hours later); over 72 hours (corporate drivers first, offloaders 24 hours later). Includes lapsed acceptance window provisions and no-profit declaration.	Anthony Schulz
10 Aug 2026	Addition	§12	New sub-clause added: Mobile Device Use & Distraction-Free Driving. Establishes an absolute prohibition on holding or physically interacting with any mobile device while the vehicle is in motion or stationary but not parked, with the sole exception of urgent incoming calls from Drivision Australia operations received fully hands-free. Covers emergency use (000 and in-app Emergency Contact), prohibition of all personal, private-client and customer calls while on a booking, navigation via fixed cradle only, performance of all app and portal obligations only while lawfully parked, digital name board restrictions, compliance with the Australian Road Rules and any more restrictive licence-class conditions, and sole Contractor liability for infringements including in company vehicles.	Anthony Schulz
10 Aug 2026	Amendment	§12	General Duties clause 8 amended. Prior permission for brief hands-free personal calls removed and replaced with a prohibition on all calls other than urgent calls from Drivision Australia operations, cross-referenced to the new Mobile Device Use & Distraction-Free Driving provisions.	Anthony Schulz
10 Aug 2026	Addition	§12	Prohibited Conduct clause 17 added, prohibiting holding or physically interacting with a mobile device while driving and prohibiting all calls other than urgent calls from Drivision Australia operations.	Anthony Schulz
10 Aug 2026	Amendment	§11	Hand Held Mobile Device clause expanded. Contractor must provide a commercially designed mounting cradle securely fixed to the vehicle in a position that does not obscure the view of the road, with the device secured in the cradle at all times while the vehicle is in motion.	Anthony Schulz
10 Aug 2026	Amendment	§14	Section-wide notice added confirming that every device-dependent obligation in Doing Jobs must be performed while stationary and lawfully parked. Confirm On Way, Customer Contact, Text Message the Customer, Running Late, Monitor Flight Arrival Times and Digital Signs clauses amended accordingly. Missing Text Message Penalty amended so the $10 incentive is not withheld where the message could not lawfully or safely be sent on arrival, provided it is sent as soon as the vehicle is parked.	Anthony Schulz
10 Aug 2026	Amendment	§13	Acceptance of Bookings clause amended to require acceptance while stationary and lawfully parked. Driver Portal acceptance-window warning amended to confirm that the requirement to respond promptly does not authorise device interaction while driving.	Anthony Schulz
10 Aug 2026	Amendment	§15	Manual Close — Adding Extras clause amended to require job closure only while the vehicle is stationary and lawfully parked.	Anthony Schulz
10 Aug 2026	Amendment	§17	Conditions of Use clauses 6 and 7 amended to cross-reference §12 and to permit a non-permanent commercially designed device cradle. New Infringements clause added confirming Contractor responsibility for all infringement notices issued in respect of a company vehicle, including mobile device offences, with driver nomination and deduction provisions.	Anthony Schulz
10 Aug 2026	Amendment	§19	Distraction-Free Driving clause amended to apply §12 in full while confirming that the more restrictive vulnerable passenger obligations prevail to the extent of any inconsistency. Carer contact sub-clause amended to require contact only while stationary and lawfully parked or outside the vehicle.	Anthony Schulz
19 Aug 2026	Amendment	§14	Monitor Flight Arrival Times clause rewritten. Confirms RideMinder provides flight status updates from 12 hours prior to pickup as a starting point only, with FlightRadar24 (linked via the RideMinder Driver App) required for the most current ETA as arrival approaches. Flight monitoring confirmed as the sole responsibility of the Contractor and not discharged by reliance on RideMinder updates alone, with verification required before departing and again before entering the airport. Contractor made responsible for assessing the impact of any flight movement on his/her own work schedule and for notifying Drivision Australia immediately of any resulting booking conflict. In-app pickup time confirmed as authoritative at job commencement. Failure to Monitor warning added.	Anthony Schulz
19 Aug 2026	Addition	§14	New sub-clause added: Complimentary Waiting Time — Commencement. Confirms complimentary waiting time for all airport pickups commences at wheels-down (actual aircraft landing time) and not at the scheduled or booked pickup time — 30 minutes domestic, 60 minutes international, 10 minutes where the pickup is booked at a time other than flight arrival. Chargeable waiting time calculated only from expiry of the complimentary period.	Anthony Schulz
19 Aug 2026	Addition	§14	New sub-clause added: Canberra Airport — Entry to Parking and Reimbursement. Contractor must not enter the airport car park until confirmation has been received that the aircraft has landed, taken from FlightRadar24 or the RideMinder booking record. Parking fees are paid by the Contractor at exit, submitted via Close with Extras, and reimbursed in full. Reimbursement assessed against actual aircraft landing time; charges from early entry or excessive on-airport time are not reimbursed.	Anthony Schulz
19 Aug 2026	Addition	§14	New sub-clause added: Airport Pickups Outside Canberra. Applies the same entry, payment and reimbursement requirements to all airport pickups nationally. Where access, holding, permit or fee procedures at a particular airport differ, the Contractor must obtain prior approval from Drivision Australia in advance of the job. Costs incurred without prior approval are not reimbursed.	Anthony Schulz
19 Aug 2026	Addition	§14	New sub-clause added: Tolls in Company Vehicles Fitted with a Toll Tag. Tolls are paid directly by Drivision Australia but must still be recorded at job close-out and submitted via Close with Extras as an extra paid to the operator so the charge can be passed on to the client. Contractors unsure how to do so must contact Drivision Australia by text message or email immediately after the job. Failure to submit correctly or notify results in the toll or airport fee being deducted from the Contractor's job payment. All other tolls and parking, in any vehicle, remain reimbursable to the Contractor via Close with Extras.	Anthony Schulz
19 Aug 2026	Amendment	§14	Arrive 10 Minutes Early clause amended. For airport pickups the obligation is measured against the pickup time as recalculated following actual landing, and does not authorise or require entry to the airport car park before the aircraft has landed. Contractor must position to reach the designated meeting point promptly once landing is confirmed.	Anthony Schulz
19 Aug 2026	Amendment	§13	Courtesy Waiting Times list amended to confirm domestic and international airport waiting commences at wheels-down (actual aircraft landing time), and to add a 10-minute period for airport pickups booked at a time other than flight arrival. Cross-referenced to §14.	Anthony Schulz
19 Aug 2026	Addition	§11	New Mandatory Requirement added: Flight Tracking Application. Contractor must install and maintain FlightRadar24, accessible via the link in the RideMinder Driver App, for the purpose of meeting the flight monitoring obligations of §14.	Anthony Schulz
19 Aug 2026	Amendment	§12	Absolute Prohibition While Driving clause 4 amended to expressly include flight tracking applications. App and Portal Interaction clause amended to include flight status checks among the obligations that may only be performed while stationary and lawfully parked. Prohibited Conduct clause 18 added, prohibiting entry to an airport car park before the aircraft has landed.	Anthony Schulz
19 Aug 2026	Amendment	§15	Manual Close — Adding Extras clause amended to cross-reference the toll and airport parking submission requirements of §14, including the requirement to submit tolls incurred in a toll-tag-fitted company vehicle as an extra paid to the operator.	Anthony Schulz
19 Aug 2026	Amendment	§17	Conditions of Use clause 9 added, requiring Contractors operating a toll-tag-fitted company vehicle to record all tolls in accordance with §14.	Anthony Schulz
19 Aug 2026	Amendment	§22	Collateral Agreements clause expanded to confirm this agreement is the single source of policy and prevails over any inconsistent earlier driver communication, notice or email. Supersedes the Canberra Airport and toll reimbursement positions advised in the February 2026 rate change communication.	Anthony Schulz