Find Your Driver | Drivision Australia

Find Your Driver

Drivision Australia operates premium limousine hire services across Australia. Your professional chauffeur experience starts here.

Your Journey With Us

Booking Confirmed

You receive your confirmation with all trip details

SMS Notification

Driver details sent before your pickup time

Driver Arrives

Professional chauffeur ready at your location

Journey Begins

Comfortable, punctual transfer to your destination

Your SMS Notification Explained

You'll receive two SMS notifications: a booking confirmation with tracking link, and a personal message from your driver when they arrive. Here's what to expect:

Booking Confirmation SMS:
Hi Mr Brown, your transfer on 30/12/25 at 6:35pm is confirmed. Tony is your driver +614xxxxxxxx
Track car - https://tinyurl.com/xxxxxxxx 1300374847 NO REPLY

Driver Arrival SMS (5-10 minutes before pickup):
Good morning Mr. Delaney. Just to advise that I'm at the front of the hotel ready for your 0550 transfer to the airport.
See you shortly.
Cheers
Tony
Silver Mercedes
Rego Yxx 3xx

📱 Two SMS Notifications

1st SMS: Booking confirmation with driver contact and live tracking link.
2nd SMS: Personal message from your driver 5-10 minutes before pickup with vehicle details and exact location.

Vehicle Identification

The driver's arrival SMS includes vehicle description (make, colour) and registration number so you can easily identify your car.

No SMS Received?

Call us immediately on 1300 374 847. We'll connect you with your driver right away and send you the tracking link.

How to Identify Your Drivision Driver

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Professional Name Board

Your driver will hold a clearly visible name board with your name or company name displayed. First-time passengers: look for this first!

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Professional Attire

Our chauffeurs wear professional business attire. You'll recognize the polished, corporate appearance that reflects our premium service standards.

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Premium Vehicles

Look for our fleet of immaculate luxury sedans and people movers. Vehicle details (make, model, registration) are included in your SMS.

Regular Passengers: Once we get to know you, you might receive a friendly wave from a familiar face as you come down the escalators instead of a name board!

Quick Airport Pickup Tips

📍 Standard Pickup Points

Most airport pickups occur in the Arrivals Hall near the baggage carousels. Your driver will be clearly visible with your name board.

📱 First Time Flying In?

Call us as you collect your baggage. We'll guide you directly to your driver's exact location and make sure you connect smoothly.

🗺️ Terminal-Specific Details

Each airport terminal has different pickup zones. Check the detailed airport information page for your specific terminal's meeting point.

Airport Meeting Points

Select your airport to view detailed pickup locations and meeting points.

👆 Select an airport above to view meeting point details

Can't See Your Driver?

If you can't locate your driver at the designated meeting point, please reply to their text message or call our 24/7 hotline immediately.

Call 1300 374 847 +61 402 222 200 (International)

Can't Find Your Driver?

📞 We're here to help! Follow these steps and we'll get you connected with your driver immediately.

Check Your SMS
Look for the SMS notification with your driver's current location, name, and direct contact number.
Look for Your Name Board
Scan the Arrivals Hall for a professional chauffeur holding a name board with your name or company name clearly displayed.
Call Us Immediately
Phone 1300 374 847 (or +61 402 222 200 from overseas). We'll connect you with your driver and guide you to their exact location.
Stay Where You Are
Once you've called, remain in a visible location. Your driver will come to you or we'll provide precise directions to meet.

Important: Please don't leave the airport without calling us first. We're committed to getting you connected with your driver, and leaving without contact may result in full trip charges plus waiting time fees. We'd much rather wait for you and ensure you reach your destination safely!

Need to Make Changes?

Plans change, and we understand. If you need to modify your booking, call our 24/7 emergency line as soon as possible.

Immediate assistance available
We'll do our best to accommodate
Early notification helps avoid charges

Contact us early: The sooner you call, the more flexibility we have to adjust your booking without additional fees.

Residential & Commercial Pickups

Our drivers arrive at your address at least 10 minutes before your scheduled pickup time to ensure punctuality.

SMS notification when driver arrives
10-minute courtesy waiting period from booking time
Professional and discreet service

If you're running late, just call us. We're here to make your journey stress-free.

Flight Delays & Monitoring

We monitor all incoming flights in real-time, so if your flight is delayed, your driver will be there when you land.

Automatic flight tracking
No extra charges for flight delays
Driver adjusts pickup time automatically

Just relax: We've got your flight covered from wheels-up to wheels-down.

Important Booking Policies

Waiting Time

We provide a courtesy waiting period to give you time to be ready for your pickup:

Airports: Complimentary waiting time included with flight monitoring
Residential/Commercial: 10-minute courtesy period from your scheduled booking time

After the courtesy period, waiting time charges apply as per our Terms & Conditions. Call us if you're running late—we're happy to wait!

Booking Changes

Life happens, and we're flexible when you keep us informed:

Call immediately if plans change
Early notification = better flexibility
We'll accommodate where possible

Late changes or no-shows may incur charges. Contact us early to discuss your options—we're here to help find solutions.

No Show Policy

If you can't locate your driver or need to cancel:

Always call us first: 1300 374 847
We'll connect you with your driver
Leaving without contact = full charges

We want to get you to your destination! A quick call prevents charges and ensures you receive the service you've booked.

Full Terms & Conditions: For complete details on all policies, cancellations, and service terms, please visit our Terms & Conditions page.

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Professional chauffeur with luxury vehicle